The Customer Respect Group has been helping companies fine tune their digital presense to be in step with the ever hightened expectations of the online customer and site visitor. The internet is the equivalent of Main Street and the various online identities are windows and doors that customers look into. The Insurance Pulse will attend the OnRamp Conference in Chicago on April 12.

We like many started a blog to discuss in a more informal way, some of the observations we noted while reviewing, benchmarking and using websites in the broader financial services industry. We hope you continue to read and digest our thoughts and views as well as consume our products and services. Twitter Continues to Attract Insurers. Follow me, I am an exciting insurance company.

Committed to improving Customer Engagement and Multichannel Customer Experiences to deliver better Customer Results. Promoting the use of analytics and technology to create world class, data driven, multichannel experiences that deliver real, predictable Customer Results. Founded and administered by Graham Clark, VP and Head, Industry Solution Group Customer Experience Management at MPhasis, an HP Company. Customers Rule! Contact Graham by clicking below.

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